Good Practice: There should be widespread consultation with many parties during all project stages. However, control of the project should ultimately be by a small, dedicated core project team focused on achieving a concrete result. This approach will ensure that when making difficult decisions, they get made clearly, forcefully and quickly.
Engage in lots of consultation but do not have too much democracy. Supposing you want to achieve tangible business results in a realistic timeframe. In that case, a small team operating on Stalinist principles is more likely to succeed than large committees acting as talking shops. This management style is especially applicable to regional, cross-regional and global projects.
Common Mistakes
The Romans did not build a great empire by having meetings; they did it by killing all those who opposed them.
During the design and build stages, the project manager should answer questions 14 to 17.
Question 13: Are you achieving the right balance of consultation and leadership?
Question 14: Are the user requirements realistic?
Question 15: Have you based your development on an iterative prototyping approach?
Question 16: Have you conducted structured testing?